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R&D Services is managing all the administration of clinical trials conducted in public, municipal and private health care institutions.

Privacy Policy

Information about your personal data processed within the procedure of sending a request through the Internet site of R&D Services Ltd

By sending a request through filling in the form on the website of R&D Services Ltdwith UIC: 201866164 (the Company), you give your express consent for the Company to process your personal data:


  1. Full name of the requesting party
  2. Contact phone number and e-mail


You give your express consent for processing of the above data for the purpose of answering your request.


Who is the controller and how can you contact the controller?

The personal data administrator is R&D Services Ltd, with UIC: 201866164, with seat and registered address: 17, 6-ti Septemvri St., Sofia, Sredets district.


Representatives of R&D Services Ltd are the managers entered under the Company’s file with the Trade Register at the Registry Agency, accessible at the following Internet address:


You can contact a Company representative in any of the following manners: at office@rdservices.orgor using the following phone number: + 359 2 41 99 566.


Data Protection Officer?

During the initial analysis of the need of designation of a Data Protection Officer, we came to the conclusion that there is no legal requirement existing for R&D Services Ltd to designate such a person.

Should the volume and nature of the processed data on a subsequent stage impose the need of Data Protection Officer, we will provide you immediately with his/her contact information.


What data do we process?

Within the framework of the procedure of sending a request through the Internet site of R&D Services Ltd, the Company collects the following data of the website users:


  • Personal identification: full name, telephone numbers and e-mail.


The data are collected to the degree, in which the user has provided his/her express consent by sending his/her request.


For what purpose and on what grounds do we collect your data?

We process your data for the purpose of providing an answer to your request submitted to the company through the Internet page of R&D Services Ltd.


We carry out such processing on the grounds of Art. 6, Par. 1, letter “a” of the General Data Protection Regulation (GDPR), namely: on the grounds of your consent given for their processing for the purpose of answering your request.


Recipients of your data


Your personal data may be disclosed to natural persons and/or legal entities carrying out services related to the maintenance of computer and information systems.


We would like you to bear in mind that it is possible for us to provide your personal data to competent state authorities. This could only happen if our team ensures compliance with all statutory procedures.


For how long do we store your data?

We store your data for a reasonable period of time, necessary for the provision of an answer to your request.


If our system receives a notification of invalid/closed e-mail address, we will delete it immediately.


If you object to the processing of your data, we will terminate the processing immediately and will delete any data that we possess in this connection.


Data transfer

We will not transfer your data to countries outside the European Union or the European Economic Area.


What rights do you have?


  • The right to withdraw your consent:you have the right to withdraw your consent at any time by sending a request to the Company. The withdrawal of your consent will not affect the processing of your data prior to its receipt by the Company. In case you withdraw your consent before we have sent an answer to your request, you also withdraw your request to us; therefore, we will not be obliged to provide you with an answer.


  • Right of access to your personal data: you are entitled to receive confirmation from us whether your personal data are being processed and in such case, you have the right to access your personal data and information.


  • Right of rectification of your personal data:If you discover that the personal data we process about you are incorrect, you have the right to request from us correction of such personal data.


  • Right of erasure of personal data (right to be forgotten): under certain circumstances, for example if your personal data have been processed unlawfully or you have withdrawn your consent (if the processing of the personal data is based on consent), you have the right to request and will be granted deletion of your personal data by us.


  • Right to restriction of processing: under certain circumstances, for example if you have doubts regarding the accuracy of your personal data, you have the right to request from us to restrict the processing of your data until finding a solution.


  • Right to data portability: if your personal data are processed by automated means with your consent or for the purpose of execution of our contractual relations, you have the right to request from us to provide you with your personal data in a machine-readable format for their transfer to another data controller.


  • Right to submit complaints to a supervisory authority: you have the right to file a complaint with regard to the processing of your personal data to the Commission for Personal Data Protection (


You can exercise your rights under items 1-6 above by contacting us at the phone numbers, address and/or e-mail indicated above.



We do not carry out behavioural analysis and/or profiling on the basis of the data we process within ….


Additional information

In managing its Internet page R&D Services Ltd uses cookies.


Should you have additional questions in connection with the processing of your personal data by R&D Services, please do not hesitate to contact our team!